kikrya's commitment to responsible gaming
kikrya is here to make sure your gaming experience stays enjoyable — with full protection tools including deposit limits, time-outs and self-exclusion.
Why is responsible gambling important?
kikrya believes that online casino and betting should be purely for entertainment — not a source of stress or financial problems. Responsible gaming means knowing your limits, setting a planned budget and treating gaming as a form of fun, not a source of income.
We have created a safe and secure environment for players in Bangladesh. All responsible gaming tools on our platform are completely free and available at any time. If you feel that gambling is having a negative effect on your life, please contact us right away.
We firmly believe that this platform is for those aged 21 and above only. Minors are strictly prohibited from creating accounts or playing, and we follow age verification procedures rigorously.
Age verification is mandatory
To open an account and play at kikrya, you must be 21 years of age or older. Age is verified at registration and proof of identity may be requested at any time. This is part of our firm commitment to protecting minors.
Our protection tools
kikrya provides several effective tools to support responsible gaming. These are available in your account settings and can be activated at any time via 24/7 live chat.
Restrict your deposit amount
You can set a limit on your daily, weekly or monthly deposit amount. Once a limit is set, reducing it takes effect immediately, but increasing it requires a 24-hour waiting period — which prevents impulsive over-depositing in the heat of the moment.
Take a Time-Out
You can take a time-out ranging from 1 day to 6 weeks. During this period your account will be temporarily inactive and you will not be able to place bets or make deposits. This is an ideal tool for taking a short break from gaming.
Self-Exclusion
If you feel gaming is getting out of control, you can self-exclude for a period of 6 months to 5 years. During this time your account will be fully closed and all promotional communications will stop.
Control your session time
Set a time limit on how long you can play in a single session. When the set time is up, the system will automatically alert you and log you out if needed. This is effective in reducing the habit of playing for long stretches.
Set a loss limit
Decide in advance how much you can lose in a day or week before you stop playing. Once the limit is reached, the system will not allow you to place any more bets. This is the most direct way to keep financial losses under control.
Review your gaming history
You can view your full betting history, deposit and withdrawal records and session statistics at any time. Analyse your own gaming patterns and take action when needed.
Warning signs of problem gambling
If any of the situations below apply to you, take a break and contact our support team right away.
Repeatedly playing to try to win back lost money and attempting to "recover" losses.
Spending money needed for family expenses beyond the budget set aside for gaming.
Hiding your gaming habit from family or friends and being dishonest about it.
Playing for long periods while neglecting work, family or social responsibilities.
Trying to stop playing but failing and feeling powerless to do so.
Feeling mentally restless, anxious or irritable when unable to play.
🤝 Do not hesitate to seek help
Problem gambling is a recognised mental health condition. It is not a personal weakness — with the right support it is fully manageable. Our support team at kikrya will help you with complete confidentiality.
If you or someone you know is struggling, reach out now:
All communications are completely confidential and secure. Our team is ready to support you without any judgment.
kikrya's commitment
We do not just provide entertainment — we also take responsibility for protecting our players.
Secure Platform
With SSL encryption and fair play assured, kikrya operates in a fully safe and transparent environment.
Age verification
Age is verified at every registration. Minors are strictly prohibited from creating accounts or playing.
Limit controls
Set your own deposit, loss and session limits. We will not help anyone exceed these limits.
Human support
When a problem is identified, our team will actively provide assistance — without judgment and in complete confidence.
Practical tips for healthy gaming
- Set a fixed budget before you start playing and do not spend even one taka beyond that budget.
- Think of gaming as entertainment, not a way to earn — winning is never guaranteed.
- Do not place bigger bets out of anger or frustration after a loss — avoid "tilt" betting.
- Never play with borrowed money — only spend what you can afford.
- Avoid playing when drinking alcohol or under mental stress.
- Take regular breaks — resting for at least 10-15 minutes every hour is a good habit.
- Keep track of your playing time — use a session timer.
- Spend time with family and friends — do not make gaming your only form of entertainment.
- Review your gaming history regularly and take note of any patterns.
- Do not hesitate to use self-exclusion or time-out when you need to.
Protection of minors
We firmly believe that minors (those under 21 years of age) must not use an online casino or betting platform under any circumstances. kikrya follows a Zero Tolerance policy on this matter.
If you are a parent and your child visits online gaming or betting websites, we recommend using third-party parental control software. This type of software can block specific websites on your device.
Never leave your login credentials (username and password) within reach of children or minors. If you have any suspicion, change your password immediately and contact us.
Play safe, play smart
Talk to our support team today to activate responsible gaming tools or to find out more information.